Returns & Exchanges

At E.L.V. Denim, we stand by the quality of our zero-waste garments and want you to be completely satisfied with your unique piece. If your order isn't quite right, you can return or exchange items within 14 days of receipt, provided they are in their original, unworn condition with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original sustainable packaging and include the completed returns form provided in your initial shipment.

3

Ship the Item

Affix the prepaid shipping label to your package and drop it off at your nearest authorized courier location, ensuring you obtain a proof of postage.

4

Quality Check & Refund

Once our studio receives and inspects your return to ensure it meets our quality standards, a refund will be issued to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing